FAQs

An email containing your order confirmation is sent at the time the order is received. EAZ Designs, LLC will send a separate email with shipping information once fulfillment is complete.

Sometimes! Contact Us to request a cancellation or change and we will do our best to try and catch the order before our fulfillment team gets to work. Due to our rapid internal process, we are not always able to make the changes requested.

You can return any unused, non-custom items within 7 days of purchase for STORE CREDIT. Contact Us to submit your return request, and we will send you a prepaid shipping label ASAP.

ALL returns are subject to a shipping and handling cost of $9.95.

​

Combining return shipping time, inspection time, and processing time it could take up to 7-21 days to process your return and issue store credit. Store credit information will be sent to the customer via email.

​

ALL CUSTOM ITEMS ARE FINAL SALE! Customers are requested to review their order inputs carefully prior to submitting an order.  Custom items are not accepted for returns. 

You can return any unused, non-custom items within 7 days of purchase for STORE CREDIT.

Due to the customized nature of our products, we are not able to issue refunds for custom items.  ALL CUSTOM ITEMS ARE FINAL SALE! Customers are requested to review their order inputs carefully prior to submitting an order. 

We accept all major credit cards to include (but not limited to): AMEX, VISA, Mastercard, Discover, etc.

​

We also accept Cashapp and Paypal. 

EAZ Designs, LLC is committed to processing your order as quickly as possible. Below is a high level estimate for custom design work. 

​

After receiving your order, it will be processed (within 2 business days). Depending on the design and any client communications for clarification/adjustment, it will be designed/created (within 3-5 business days after order processing and upon final graphics/design approval from customer (if applicable).  The item will then be shipped.

Items will be shipped to the provided shipping address. Once your order is shipped, expect to receive it within an estimated 3-5 business days (assuming no shipping delays and based on carrier service agreements).

​

Expedited orders can be provided for an additional fee. 

Note: Processing/design approval is dependent on customer response to EAZ Designs, LLC email communications. Lack of timely customer response will cause a delay in item design and print, and will not follow the estimated timeline above.  Processing/design delays will also occur during holiday seasons due to demand and business closure. 

EAZ Designs, LLC is open Monday through Thursday, 9AM - 2PM, 

​

EAZ Designs, LLC is committed to providing work-life balance for our staff; therefore, we are closed the full week of US Observed National Holidays (e. g. New Years, Memorial Day, 4th of July, Thanksgiving, Christmas, etc.)